Rationale behind the Design of the Feedback Mechanism Modules.
Feedback Mechanism for students evaluating teachers:
A questionnaire aimed to elicit the students’ responses on various aspects of the teaching-learning exercise was distributed to the outgoing batch of Third Year students that they may rate their pedagogical experience in the college. The parameters were sincerity, depth of knowledge, competence, punctuality etc of the teachers on a scale of Very Good; Good;Average and Poor.The findings were duly analysed and graphically presented in the form of a pie-chart. The Head of the Institution discussed the feedback thus obtained with the teachers on a one-to-one basis for the future improvement of the teacher concerned where the grievances of the students appeared to be justified.
Feedback Mechanism for students evaluating the college campus:
The institution collected Feedback from the outgoing batch of Third Year students regarding the institutional services and facilities offered. Filled in questionnaires bearing reference to relevant aspects of the students’ interaction with the administration, library, office staff, infrastructure and facilities were collected on a scale of Excellent; Good; Very Fair; Fair; Poor; and Cannot Say. The students’ evaluation of the college on these parameters was collated, studied and analysed after which it was graphically presented through a pie-chart. The Principal reverted to the concerned employees after the feedback analysis to help them improve their performance and service-delivery in the college. She also took note of the institutional lapses documented in the feedback and acted on the same wherever possible.
Feedback Mechanism for teachers evaluating the institution:
Again, well-thought-out questionnaires aimed to elicit the teachers’ responses to various crucial processes in the institution were duly distributed and collected. Some of these processes had to do with the curriculum, syllabus, academic atmosphere, cooperation of the administration in academic matters, provision of autonomy, leave, infrastructure and facilities to aid the teaching-learning process and degrees of teacher-friendliness in terms of career development support. The findings were duly collated and analysed by the Principal and presented graphically in the form of a bar-graph for a quick understanding of the same.
Feedback Mechanism for guardians evaluating the institution:
Questionnaires for guardians evaluating the institution and teachers were duly distributed during Parent-Teacher meetings. The parameters of assessment are regularity of the teachers in taking both Honours and General classes, academic atmosphere, library, IT, canteen and hostel facilities along with the discipline in the college on a scale of Excellent; Good; Average and Poor. The findings were presented in the form of a pie-chart following the communication of the same by the Principal to concerned stakeholders.
Feedback Mechanism for Alumnae evaluating the institution and their role in developing the same:
Following the method described above questionnaires were duly developed, distributed, collected and analysed and the findings were reflected in a pie-chart for ready reckoning.The parameters were overall assessment of the college and the extent to which the institution contributed to the development of the alumnae. Sample forms of all 5 categories of Feedback as obtained from different stakeholders along with the representative pie-charts/bar graphs and the ‘Action Taken Reports’ have been duly uploaded on the institutional website.
Analysis of Feedbacks and Action Taken Report
A consolidated study based on the data collected for the last 5 years the pie-charts on the 8 parameters of regularity of Honours classes, regularity of General classes, library resources, academic atmosphere, IT facilities, discipline, canteen amenities and hostel facilities are a graphical presentation of the general quality of life in the institution.
The regularity of classes, both Honours and General is vouched for by the parents and guardians the average rating appearing in a miniscule proportion for both these parameters. Library resources have not fared as well probably because of the shortage of library staff at present. Academic atmosphere, too has received a thumbs up in the ratings awarded to it by this category of stakeholders, not surprising in the context of the upgraded teaching-learning interaction in the college. The rating for IT facilities, though commendable in itself should have garnered more support against the background of the efforts made in this direction by the institution. An overwhelming proportion, some 78% has voted in favour of discipline in the college only to be expected in the prevailing scenario of a methodical collegiality. While the response on canteen amenities has predictably dipped because of the irregularity of this service provided by changing vendors among other factors, hostel facilities have drawn at best, a fair rating. The drawbacks in the hostel as in the college are addressed from time to time.
Action has been taken in the spheres that require special attention. The kitchen and canteen have been renovated and modernized; a more reliable caterer/vendor has been appointed in place of the previous ones, more Aquaguard water filters have been installed, the washrooms for students, both day scholars and hostellers have been renovated and the hostel doors are in the process of being fortified for better security.